Shipping policy

Do You Ship Worldwide?

Perfumescents distributes its products only within United Kingdom. The rate of shipping will automatically be calculated at checkout.

Free parcel tracking is included with all delivery options.

The estimated delivery date for your order will be shown on the Shopping Basket page and your Order Confirmation Email.

When Will I Receive My Order?

Orders will be delivered by a local tracked delivery service based on the selected shipping method.

 

Royal Mail Tracked Delivery-Order will be delivered in 2-4 days time

What Happens If My Order Gets Stuck Or Lost In The Mail?

The risk for loss of products during shipment shall lie with Perfumescents and we will completely reimburse or reship items that get lost.

When Will My Order Get Shipped?

Perfumescents shall make sure that the order will be shipped within 72 hours as from the time the client placed the order.

Undelivered Order?

If the customer address is either incorrect or the address not accessible, the item may be returned to Perfumescents.
In this instance, only the value of product(s) supplied will be refunded minus the return postage costs incurred by Perfumescents.

Damaged Products?

Perfumescents shall reimburse the customers or replace any item that arrived damaged or in bad condition to the customer. All items must be sent back to

Free delivery is offered for some of the items if the purchase value is above 40 pounds

 

Restmor Way, 

SBC House, Unit 19A

SM6 7AH

United Kingdom