FAQ'S

1. What are the brands do perfumescents sell

Perfumescents sell products from all major brands

2. How is the product delivery system works?

Delivery of products

There is one type of delivery

  • Standard Royal Mail Delivery

3. Can I get free delivery?

All purchase above £40 is eligible for a free delivery

4. How long will the delivery takes

Delivery time depends on the method opted by the customer


Royal Mail Tracked Delivery-Order will be delivered in 2-4 days time 

5. What are the payments i can use in Perfumescents

Perfumescents accept all types of digital payments like Credit card, Debit card, Netbanking etc

6. Can I cancel the order or return the product

Please read the cancellation and return policy

7. Can I track the orders

Yes. Orders are dispatched with logistics partners and it can be tracked

8. How can ensure product authenticity?

All products are 100% original and sourced from leading European Wholesalers and Distributors. Any customers that claim against this can return the items in their full original packaging, via the Client, for investigation. Should the item be unsatisfactory we will refund the Client all monies including return costs up to a maximum of £4.95. If the item which has been returned is fine and as it should be, the product will be returned to the Client and a charge of £4.95 will be applied to the account for postage and repackaging.

9. How can I reach out to support ?

Support phone number is 02086488030 Mail - support@perfumescents.co.uk

10. Do I have the option for instore pickup?

We do not provide instore pickup facility